1-The store only supports "physical" shops, shops that involve shipping and physical address (delivery). I suggest editing the store so it supports "Online" services as well, so we can remove the shipping section and customize it the way we need.
2- Being able to create several / different forms for the store; adjustable the way we need.
*First form, FOR ONLINE SERVICES - without physical address
*Second form, FOR REAL PRODUCTS - With Shipping (Phy. Addr.)
etc...